Blog:Guide To Discussing Mental Health Conditions
Because HIPAA laws exist, it's difficult to say definitively how many people have a mental health diagnosis. However, the National Alliance on Mental Illness estimates that 1 in 4 people in the United States have a diagnosable mental health concern. This means that mental health affects us all, directly or indirectly.
While most clients who come to see me have a mental health diagnosis, it is not uncommon for family and friends of individuals with mental health diagnoses to schedule appointments with me, in an effort to better understand their loved one's diagnosis and learn to better communicate with them.
There exists a communication technique called "Healthy Dialogue". I always advise people to use this technique in relationships that they would like to keep, but it becomes increasingly more important when communicating with an individual who has a mental health diagnosis. There are 4 very important steps of Healthy Dialogue:
Reflection - Reflection is the act of repeating back or paraphrasing what the individual has said. This serves two purposes. Firstly, it serves to ensure that we comprehend what was said. Secondly, it demonstrates to the individual that they were heard.
Example - "What I'm hearing you say is that you and your partner broke up and it is making you feel sad and lonely and you are experiencing grief and loss, due to the relationship ending."
Validation- Validation is the act of telling the individual that the emotions they feel are valid and true. Oftentimes, we can feel that our emotions are not worthy of mention or that we are wrong for having them. Validation is what tells us that we are allowed to feel our emotions.
Example - "It's okay to be sad and lonely and angry that you and your partner broke up. That is a standard human emotion and you have a right to feel that way."
Empathy - "Empathy" comes from the Greek word "Empatheia" which means "To Suffer" with someone. When we feel negative emotions, we can sometimes feel like the only person in the whole world who feels that way. It's a very isolating experience and, being told that we are not unique in those emotions, can make us feel less alone.
Example - "I've experienced breakups before, and, in my own way, I've felt those feelings before, too."
Problem Solving - Once we have identified the problem, the emotions, and acknowledged their existence, it is important to problem solve. Problem solving is the end result of successful psychotherapy and, without it, we psychologically stay in the same place with the same unwanted emotions.
Example - "What do you feel that you need right now? Would you like to talk about it, would you like to have some time by yourself, or would you like a distraction?"
Whether we have a mental health diagnosis or not, we all experience times when our emotions become so great that we feel that we cannot manage them on our own. That's the time when we need to go to others for support. Master these steps and yours will be a relationship of mutual respect and empathy."
A Ray of Hope: Great Lakes Institute of Neurology and Psychiatry